Privacy Notice — DFW Pro (Pty) Ltd

DFW Pro (Pty) Ltd (“DFW Pro”, “we”) respects your privacy and handles your personal information in line with the Protection of Personal Information Act, 2013 (POPIA).

Who we are.

DFW Pro Fire and Rescue Services (Pty) Ltd is the equipment and trading arm of DFW Fire & Rescue. Company registration: 2022/561170/07. Address: De Leeuwenhof Farm, 1 Sonstraal Road, Paarl, 7646. Information Officer: Daan van Leeuwen Boomkamp. Contact: admin@dfwpro.co.za, 060 526 1068.

What we collect.

When you complete the enquiry form, we collect only the details you give us: your name, phone number, email address, a description of your property, and any message. We do not collect special personal information, and our products and this site are not directed at children.

Why we collect it.

We use these details only to respond to your enquiry and prepare a quotation, on the basis of the consent you give when you submit the form. We will not use them for any other purpose, or send you marketing, without your further consent.

Who sees it.

Your details are seen only by DFW Pro people dealing with your enquiry. We do not sell or rent your information. We may use trusted service providers (for example, email) who are bound to keep it confidential.

How long we keep it.

We keep your enquiry only as long as needed to deal with it and to meet any legal or accounting requirement, after which it is deleted. You may ask us to delete it sooner.

How we protect it.

We take reasonable steps to keep your information secure and to prevent unauthorised access, loss or misuse.

Your rights.

You may ask what information we hold about you, ask us to correct or delete it, and withdraw your consent at any time — contact our Information Officer at the details above. If you believe we have not handled your information properly, you may complain to the Information Regulator (South Africa): http://www.inforegulator.org.za. Last updated: [November 2026].